اسئلة العملاء والمنتجات

What payment methods are available at Oscar Rattan?

Cash on delivery
 Prepaid electronic wallet
credit cards
Installment available through banks
Installments available through installment companies
 Add a purchase voucher (if available) regardless of the payment method

Is there a warranty on Oscar Rattan products?

Yes, there is a warranty depending on the product itself and the materials used in it 
The warranty period ranges from 1 to 3 years 

How to buy from our website Oscar Rattan?

First: Choosing the product
The products are distributed according to their type, and you can search for any product through the site’s distribution according to the type of product
You can also choose the product through the search box at the top of the page by the desired product name, type, or brand
Secondly: Product Specifications
You can review and learn all the information about the product from the product details at the bottom of the page
Make sure to choose the product and add it to the shopping cart after reviewing all the details and confirming the number of pieces required, then click “Complete order.”
Third: Make the order after completing the verification of the products, you must
Verify personal details (name, address, phone number)
Choose the delivery address if more than one address is registered, then click “Next.”
Check the shipping costs
You can choose the payment method.
Fourth: Confirm the order
After choosing the payment method, you can click on “Place the order” and you will receive an email with all the details

What is the delivery time for the order to the customer?

The delivery time for orders varies according to the type of product and the delivery address according to the following distribution. All products except furniture. From 3 to 5 working days inside Cairo and Giza. From 3 to 7 working days. All governorates outside Cairo and Giza. Products