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terms of use

Welcome to Oscar Rattan, the social platform that connects homeowners with professionals in all areas of home design.

These Terms of Use define the agreement between you as a user and Oscar Ratan Limited, and govern your use of the products and services that we offer you through our website and applications (“Oscar Ratan Website”, “Oscar Ratan” or “Oscar Ratan Platform”). This Agreement also provides important information to you, including information about your compliance with your content, the limitations of our liability to you, your agreement to resolve any dispute by individual arbitration, and the waiver of the right to participate in a class action. By accessing Oscar Ratan, you agree to the following terms:

Oscar Rattan provides translations of the English version of these Terms of Use into other languages, and any translation of these Terms of Use is provided solely for your convenience, and it is the English version that governs your relationship with Oscar Rattan. Furthermore, in the event of any inconsistencies between the English version of the Terms of Use and any other translated version, the English version shall prevail.

Using Oscar Rattan

  • Register: Access to certain functions on the Oscar Ratan platform requires you to register on the site, and if you register with us, you agree to provide us with accurate information and constantly update it to ensure its accuracy. We at Oscar Ratan treat your personal information that you provide to us when you register on the site in accordance with our privacy policy, and you can register on Oscar Ratan using third party service (such as registering with Facebook), where you authorize us to access, store and use your information from this party as permitted by that Service, as described in our Privacy Policy. If you believe that someone has hacked your account or your account has been misused, please contact Oscar Ratan Customer Service immediately.
  • privacy policyYou can access our privacy policy on the site at any time. By accessing the Oscar Ratan Platform, you agree to accept what is stated in Privacy Policy, regardless of whether you are registered with us or not.
  • Expert profile: If you are a professional service provider, you can set up a profile as an expert/professional. If you do so, you give us the right to include your profile on our list of experts and service providers, and you will be able to communicate with others on the Oscar Ratan platform, and your profile with us is subject to our Privacy Policy.
  • Termination of service: Oscar Rattan platform has the right to suspend your use of the site or terminate the service at any time and for any reason without sending you notice, or assuming any liability to you; We may terminate your Oscar Ratan account at any time for any reason, including if you violate any of our Site Policies. Certain agreed terms and conditions will survive termination of your use of the Site.
  • the purchase
     In the event that the request price exceeds 10,000 Egyptian pounds, a serious reservation amount of 30% of the total request will be paid.
     In the event of modification in the sizes or colors of any product, a serious amount of 30% of the total order will be paid.
     In the case of an order from any of the following governorates, a serious amount of reservation is paid for the value of shipping to this governorate. The governorates are (Alexandria, North Coast, Marsa Matrouh, Ain Sokhna, Ismailia, Suez, Port Said).

Acceptable use

As part of the Oscar Rattan Terms of Use policy, you agree not to use the information, the Services, or any part of the Oscar Rattan Platform to take any action or actions that: It conflicts with Oscar Rattan's public image and reputation Promote any illegal activity or content, including but not limited to animal and child abuse, violence, and illegal drug and alcohol use. Violate the copyright, trademark, patent, proprietary rights, or privacy policies of Oscar Rattan or any of the third parties. Any express or implied expression that shows that your data, activities or issues are approved by us without obtaining our prior written consent in each case. Violate any applicable law, statute, ordinance or regulation, or encourage any conduct that would constitute any criminal offense or civil liability. Any defamation, threat, harassment, invasion of privacy, abuse, torture, showing hatred or discrimination, or even any pornographic suggestions. Transfer any trade secret or other material, or any confidential information about any person or company without any permission to do so. Restrict or prevent any other visitor from using the Oscar Ratan Platform, including without limitation through hacking or masking/erasing any part of the Platform. Modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any part of the Oscar Rattan Platform. Remove any copyright, trademark or other proprietary rights notices contained on the Oscar Rattan Platform. License, sell, rent, transfer, assign or otherwise transfer any rights under these Terms to any third party, or commercially exploit or make a profit through the information or content on the Oscar Ratan Platform, or any part thereof, in any way, except as It is explicitly allowed here. Post or mirror any part of the Oscar Rattan Platform without our prior written permission. Spread any viruses or other harmful software files. Interfering with or disrupting any of the Services or Equipment by overburdening the Oscar Rattan Platform or any of its licensors or suppliers with intent to harm. Interfering with, sharing, posting, or distributing unsolicited or spam emails, chain letters, pyramid schemes, or other unsolicited or even commercial email messages. Using any manual method or any of the spider applications or robots or from applications to retrieve or search for data, or even any automatic or manual applications to retrieve or index data in the Oscar Ratan platform in any way to reproduce, reuse or invalidate the navigational structure or form Display of the Platform, its content, assets and security measures. Forge an interface or otherwise manipulate identifiers in order to disguise sources. implement any form of monitoring or operate a network analyzer or other technology in order to intercept, decipher, search or display any of the messages between the Oscar Ratan Platform servers, or other data not intended for you. Harvest or collect information about any visitor to the Oscar Ratan Platform without their express consent or/and contain any reference to or likeness of an identified third party, unless express consent is obtained from such individuals or their parents/or legal guardians if they are under the age of majority.

your content

  • Define your contentThe Oscar Ratan Platform enables you to post materials, including but not limited to; Photos, profile pictures, messages and comments. You can also rate third party service providers and their products and services. All material you display on the Platform will be known as “Your Content” and you acknowledge and agree that, as part of Oscar Rattan’s use, Your Content will be viewed and viewed by the public and will not be treated as confidential or proprietary content.
  • Permission to use your contentYou grant our Platform, our affiliates and our licensors, without compensation to either you or any third party, a non-exclusive, perpetual, irrevocable, royalty-free, fully paid-up, worldwide license (including the right to combine in stages) to use, produce, process, adapt, publicly display or modify prepare derivative works, publish, transmit and compile your Content, or any portion thereof, throughout the world in any form or medium for publication (whether known or later created) for the duration of the copyright or other rights in your Content. Such permission will be perpetual and may not be revoked for any reason, to the maximum extent permitted by law. Further, to the extent permitted by law, you waive and covenant not to assert any moral rights that you may have in your Content. If you identify yourself by name or post a photo, audio or video of yourself, you authorize us and our affiliates and licensors, without compensation to you or others, to reproduce, print and publish your name, voice, or similar ideas in any form or on any of the media (whether known or later created) and all over the world. This license is perpetual and cannot be revoked for any reason, except as required by applicable law, and you agree that we may not use your Content in any way that we do not consider appropriate or necessary.
  • PropertySubject to the non-exclusive rights granted to us in the preceding paragraph, we or any of your licensors retain ownership or copyright rights to Your Content, and that no ownership rights are transferred to us under this Agreement. In addition, with regard to your content that comes in the form of images and taking into account Oscar Rattan products and user experience on Oscar Rattan: (a) we will use these images within valid commercial frameworks to preserve and attribute them to you as provided to us by you and (b) we will not allow individual third parties to collect images, except for Oscar Rattan's commercial purposes. Oscar Rattan's business objectives are concerned with any use in connection with the Oscar Rattan website, the Oscar Rattan platform, any website that has a direct commercial relationship with Oscar Rattan, the application, services or publications of the Oscar Rattan platform or those participating in it, or any type of advertising, marketing or promotion to the Platform from services or information contained by Oscar Rattan or its affiliates. These objectives also specifically include the use of Your Content on the Oscar Ratan Platform in connection with the features and functionality that Oscar Ratan offers to Users to enable them to view and interact with Your Content.
  • YOUR RESPONSIBILITY FOR YOUR CONTENT: By posting your content on the Oscar Ratan platform, you represent and warrant to us that you own the ownership rights to this content, or that you have obtained all necessary licenses from any of the parties concerned to use your content in this way. This includes obtaining the right to grant us the rights to use Your Content in accordance with this Agreement. You are the best judge of whether Your Content infringes the intellectual property or personal rights of any third party, and you bear the responsibility in this matter, and it is your responsibility to ensure that such Content does not violate any of these Terms of Use or any of the Policies Oscar Rattan's copyright and trademark or any applicable law or regulation. You also agree to pay all fees, charges, and any other monies owed to any person by reason of Your Content.
  • LIMITATIONS: We reserve the right to edit, summarize, or completely remove Your Content for any reason (which includes any reported violation of these Terms of Use, Copyright, and Trademarks), and we reserve the right to edit or refuse to publish such Content that You submit for any reason and without notice.
  • CommentsOscar Ratan enables you to post reviews. Reviews you write are your own content.
  • The Website is merely a channel of communication, where users can meet and interact with each other with the aim of buying and selling goods
  • Oscar Ratan does not sell or buy goods, and he cannot be a party to any transaction and is not obligated in any way whatsoever on behalf of any of the seller or buyer who uses the site.
  • Oscar Rattan does not guarantee that the buyer or seller will complete the transaction or accept the seller to return or refund the price.
  • You will not hold Oscar Ratan liable to users for the content, actions, reactions, goods or information they display
  • Oscar Rattan is not responsible for non-compliance or the conclusion of a contract between (users), nor is it responsible for the transfer of legal title to goods from seller to buyer. As the contract for the sale of any goods will be bilateral between the seller and the buyer. Nor is Oscar Rattan at any point right or wrong
  • authority or interest in any goods, and Oscar Rattan has no obligation or claims with respect to those goods in respect of which a contract is concluded between seller and buyer.
  • Oscar Ratan is not responsible for any unsatisfactory or late performance by either party, nor for any losses, malfunctions or delays, due to unavailable goods or late delivery.
  • Oscar Ratan is not required to mediate or resolve any dispute or problem between users.
  • Oscar Rattan does not control or guarantee the quality, safety and legality of any goods that are advertised, nor does he control the users' honesty in terms of the contents and what they include in the description of their goods, nor the ability of sellers to market their goods, nor the buyer's payment of the prices of the goods.
  • Oscar Ratan does not guarantee the quality specifications, its value, or its popularity in the market, and it is the responsibility of the seller and the buyer to check all the goods before selling them.
  • Oscar Ratan is not a supplier or manufacturer of any kind of merchandise sold or purchased on the Site.
  • Oscar Rattan does not represent or guarantee the specification of users in terms of their legality, reliability and identity.
  • Oscar Ratan is not responsible for the level of security of any links (links) outside the site, and if the link address is displayed on the pages of Oscar Ratan, its goods are displayed on the pages of third parties, and that Oscar Ratan does not guarantee that they are free from viruses or any destructive means, you know and agree that Oscar Ratan Not responsible for the content or existence of such websites.
  • Users alone must agree between them on the method, terms and conditions of delivery, payment, among themselves, as Oscar Ratan does not bear responsibility in such arrangements, and it only provides optional services for shipping and facilitating payment.
  • Oscar Rattan is not liable for any claims arising from errors or omissions, whether by fate or by a third party.
  • Oscar Rattan excludes from its guarantees, terms and conditions any financial losses, defamation of reputation, and any special damages arising from your misuse or inability to use the site, and Oscar Rattan bears no responsibilities or claims in such cases.
  • You release Oscar Rattan and/or any of its officers and representatives, from any claim, dispute, costs, damages, liability, and any direct loss to any party arising from an act done by users of the site, and you specifically waive in accordance with applicable laws any claim in that matter.

By posting comments, you acknowledge and agree that: i. that you (a) are not a director, employee, or officer (the applicable party) of the business whose products or services are the subject of the Comments, (b) you are not a party to competing parties or individuals of the parties or individuals you rated or their products or services, or (c) ) that you are not affiliated in any way with the companies and individuals whose products and services are the subject of such comments. ii. Your comment is based on your direct experience with the product, business or individual services that are the subject of such comment. iii. Your comment is accurate, truthful and complete. iv. Your comment does not violate any of our policies, including defamation, threat, harassment, privacy, abuse, hate speech, discrimination or any pornographic overtones, as defined by Oscar Rattan. v. If you receive monetary compensation or other incentive to write or submit a comment, even if the amount is small, this will be clearly stated in your comment. vi. You will not use, post or remove your comment to solicit payment from any business or individual, except to deny refund requests related to a bad customer experience.

Oscar Rattan content and materials Definition of Our Content and Materials: All intellectual property rights in or relating to the Oscar Rattan Platform (including without limitation our software, the Oscar Rattan marks and the Platform logo, and excluding Your Content) are owned by the Oscar Rattan Company. (Oscarrattan Ltd.), its affiliates and licensees. The license we grant you: Subject to these Terms of Use including the restrictions below, we grant you a limited, non-exclusive license to use and access our Content and Materials in connection with the use of the Oscar Rattan Platform, except as otherwise expressly agreed (such as your eligibility to create a profile professional or entering into a sale or advertising agreement or any other agreement with us), your use of the platform is limited to personal, non-commercial and for-profit use. We may terminate this license at any time for any reason, except for the rights and licenses granted to you in these Terms, we reserve all other rights and grant other rights and licenses, implied or otherwise. No Attribution or Endorsement: Please note that the Oscar Ratan Platform enables you to access third party content, products and services and provides the service of interacting with them without any control from us. We do not take any responsibility for, endorse or verify the content, offerings or behavior of third parties (including, but not limited to, products and services offered by or descriptions of third parties). Communication through our platform does not imply endorsement or possibility of verification by us, we do not make any guarantees or representations regarding the accuracy, completeness, timeliness or content posted on the Oscar Ratan platform by anyone. Restrictions: Except as set forth in these Terms, you agree not to use, modify, reproduce, publish, sell, license, reverse engineer, decompile or otherwise exploit the Content or other materials without our express written permission. Oscar Rattan's authorization for you to use the Site or the Platform excludes any commercial use related to the description of any products or the listing of experts for the benefit of any other merchant. You are prohibited from using any data mining, robots, information gathering tools or the like. When using the Oscar Rattan Platform, you may view and print a reasonable number of copies of the web pages on the Platform for your own personal use, provided that you retain all proprietary notices contained in the original materials. Including attribution to Oscar Rattan. Ownership: You acknowledge and agree that the Oscar Rattan Platform and its marks shall remain the property of Oscar Rattan Corporation. The content, information and services available on the Platform are protected by international copyright, trademark and other laws, and you acknowledge that such laws are valid and enforceable. You also acknowledge that you will not acquire any ownership rights by using the Platform.

Terms of use for mobile devices (mobile phones) If you are accessing Oscar Rattan through your mobile device using the Oscar Rattan App, all of the terms of use contained in the Agreement apply, in addition to the Mobile Privacy Policy and applicable legal notice or End User License Agreement as the case may be. How much the use of the application confirms your agreement to these terms of use.

Report violations of your intellectual property rights

We have approved and enforced certain copyright and trademark, for more information including detailed information on how to submit a removal request, in case you believe that content on the Oscar Rattan Platform infringes your intellectual property rights, please read our Copyright and Trademark Policy commercial. We have no obligation to remove content that you may find personally offensive or offensive, we at Oscar Ratan strive to promptly respond to requests to remove content in line with our policies outlined above and applicable law.

Disclaimer and Limitation of Liability

Please read this section carefully, as it explains and limits Oscar Rattan's liability to you. “Oscarrattan Entities, Entities and Units” means Oscar Rattan Ltd. and any of its affiliates, related companies, suppliers, licensors, partners, officers, directors, employees, agents and their respective representatives. Each provision below applies to the maximum extent permitted by applicable law: WE PROVIDE THE WEBSITE, SERVICES, INFORMATION, PRODUCTS, PRODUCT SPECIFICATIONS AND THIRD PARTY CONTENT TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. Without limitation, Oscar Rattan expressly disclaims any warranties or conditions of merchantability, title, accuracy, completeness, uninterrupted delivery of the service, impeccability of safety, fitness for a particular purpose, usefulness of the service and non-infringement, and any warranties outside of course of dealing or Commercial use. OSCAR RATTAN MAKES NO REPRESENTATIONS AND EXPRESSLY DISCLAIMS LIABILITY, TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOR: (1) THE CONTENT ADVERTISED BY ANY THIRD PARTY ON THE SITE, (2) DESCRIPTION OF THE PRODUCT OR PRODUCTS, (3) PARTY SITES Third or any third party product or service listed on or accessible through the Site, and (iv) the quality or conduct of any third party you interact with in connection with your use of the Site. * You agree that, to the maximum extent permitted by law, Oscar Rattan shall not be liable to you under any theory of liability. Without limitation, you agree that Oscar Ratan shall not be liable for any indirect, incidental, consequential, special or exemplary damages, loss of profit, business interruption, information damage, or loss of data (even if Oscar entities (Ratan has advised you of the possibility of such damages or foreseeing the occurrence of such damages), which may occur in any way related to your use of or inability to use the Website or the Products. YOUR USE OF THE WEBSITE, PRODUCTS, INFORMATION OR SERVICES IS SOLELY AT YOUR OWN RISK.

compensation You will indemnify Oscar Rattan and its affiliates, employees, directors and agents (each separately) from any claim made by any third party, in addition to any amounts due to the third party whether in settlement or otherwise, as well as legal costs incurred by any of the insured or arising parties for or relating to your use of Oscar Ratan, or any alleged violation by you of the applicable terms, or any violation of applicable law or regulation. We reserve the right, at our own expense, to assume the exclusive defense and control of a matter subject to indemnification by you, but doing so does not relieve you from payment of your indemnification obligations.


We reserve this right at any time to: (i) change the terms and conditions of this Agreement consistent with applicable law, (ii) change the Oscar Rattan Platform, including removing or discontinuing any information, services or other features whether in whole or in part, and (iii) refuse or terminate your Oscar Ratan Account, or use and access to the Oscar Ratan Platform.

Any changes we make to these Terms and Conditions will be effective immediately and available on the Oscar Ratan Platform. And if you agree to continue using the platform after these changes, it means that you agree to them. If you do not agree to any of these updates, you must not use the Oscar Ratan Platform. Be sure to return to this page frequently to ensure that you are familiar with the latest version of the Terms of Use