Oscar Rattan as a site for outdoor furniture and decorative products is a different website not like others . It is the largest manufacturer and supplier of all the displayed products. Oscar Rattan has an official Branches . It is not just a multi-merchant website, and any merchant is available to register on it like the rest of the other sites It’s not like that , which makes it easy to deal with the customer and gives quality products different from any other websites. our products are all made of high quality raw materials, and we guarantee that to the customer.. But the question remains, can you return the products after purchasing from Oscar Rattan?? The answer is yes, but only in the following cases:-
1- If there is a difference in the shape or description of the displayed product because we guarantee that the products will be delivered in the same shape as the displayed pictures because the displayed pictures are 99% of them is real. “Visit Our Shop Now”
2- If there is a difference in the color of the product or a color that is not shown has been delivered.
3- If the product is fundamentally not identical or different from the required product.
4- If the product was received in wrong a size or dimensions.
5- If the product is damaged or if manufacturing defects appear.
6- If there are missing parts in the product (and these parts can be requested instead of returning)
Terms of return with Oscar Rattan:-
2- the return Request should for one of the previous reasons.
3- If the reason for the return is to change the customer’s mind and not for the reasons mentioned, then the shipping should be on Customer and the money will be returned to the customer account, deducting 5% of the value of administrative expenses from the total invoice.
4- If the payment is made on the site with credit cards, the money will be returned to the customer’s account within a maximum of 14 working days.